Language: English | Español Text size: Default Font Sizedefault | Increase Font Sizeincrease | Decrease Font Sizedecrease  
Ohio's Best Rx
Home
Applications
Program Information
Drug Pricing
Pharmacy Locator
Frequently Asked Questions
Other Rx Assistance
Links
Card Locations
In The Press
Contact Us

Dispute Resolution Procedure

Except as otherwise required by applicable state law, the following is Ohio’s Best Rx Program’s dispute resolution procedure: If for any reason you become dissatisfied with the level of service provided by Ohio’s Best Rx Program, you may contact our Customer Service Department, toll-free, at: (866) 923-7879. Ohio’s Best Rx cardholders always have the option of filing a complaint or asking any question in writing. Please address your inquiries to:

Ohio’s Best Rx Program
c/o EnvisionRxOptions
P.O. Box 89698
Tampa, FL 33689-0411

Ohio’s Best Rx Program will provide a written response to your inquiry within fifteen (15) days of receipt. When submitting your inquiry, please include the following:

  • Your name, address and telephone number
  • The details surrounding the reason for your inquiry or complaint
  • Information concerning the efforts that you have made to resolve the matter
  • All responses that other parties have made in response to your complaint
  • How you would like to see that matter resolved
Home  |  Check Drug Pricing  |  Find a Pharmacy  |  Sign Up Now  |  FAQs  |  Contact Us  |  Terms & Conditions  |  Dispute Resolution  |  Privacy Policy
1-866-923-7879 | TTY Users 711 Relay